Service Terms & Conditions

Terms of Service for clear engagement.

These Terms of Service explain the conditions for using the SortexBPO website and engaging our CRM-powered outsourcing services, including service scope, client responsibilities, confidentiality, liability, and updates.

Effective Date: January 1, 2026
info@sortexbpo.com
CRM-Powered Service Agreements
Home Terms of Service

Terms built for professional partnerships

Our services are designed around clear communication, defined responsibilities, confidentiality, and CRM-powered performance visibility. Individual client agreements may further define project scope, access, timelines, reporting, and commercial terms.

01 Acceptance of Terms

By accessing this website or engaging SortexBPO services, you agree to be bound by these Terms of Service. If you do not agree, you should discontinue use of the website and services.

02 Services Provided

SortexBPO provides CRM-powered outsourcing services including customer support, outbound sales, lead qualification, back office processing, and related business operations support. Service scope is defined in individual service agreements.

03 Client Responsibilities

Clients agree to provide accurate information, timely communication, and necessary system access required to perform services. Clients remain responsible for compliance within their respective industries.

04 Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive business information exchanged during service engagement.

05 Intellectual Property

All website content, branding, and proprietary systems remain the property of SortexBPO unless otherwise stated in written agreements.

06 Limitation of Liability

SortexBPO shall not be liable for indirect, incidental, or consequential damages arising from the use of services or website access. Liability is limited to the value of services contracted under written agreement.

07 Termination

Service agreements may be terminated according to the terms specified in individual contracts. Website access may be restricted for misuse or violation of these terms.

08 Governing Law

These Terms shall be governed by applicable laws of the jurisdiction in which SortexBPO operates, unless otherwise defined in formal agreements.

09 Changes to Terms

SortexBPO reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised terms.

10 Contact Information

For questions regarding these Terms, contact SortexBPO using the details below.

Questions about these terms?

For questions about these Terms of Service, client responsibilities, service scope, or formal agreements, contact our team directly.

Clear terms. Accountable CRM-powered operations.

Build scalable support, sales, and back-office teams with professional agreements, defined workflows, and performance transparency.