Data Protection & Privacy

Privacy Policy for transparent operations.

This Privacy Policy explains how SortexBPO collects, uses, protects, and manages information submitted through our website, contact forms, service inquiries, and business communications.

Effective Date: January 1, 2026
info@sortexbpo.com
Secure CRM-Powered Operations
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Our commitment to your information

We use information to support inquiries, deliver outsourcing services, manage CRM-powered operations, and maintain business communication. We aim to handle information responsibly and protect it through practical administrative, technical, and physical safeguards.

01 Information We Collect

We collect information you provide through contact forms, service inquiries, and business communications. This may include your name, phone number, email address, company details, and message content.

02 How We Use Information

We use collected information to respond to inquiries, provide outsourcing services, manage CRM operations, improve service performance, and communicate relevant updates.

03 Data Protection

SortexBPO implements administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

04 Third-Party Services

We may use third-party service providers for CRM systems, analytics, hosting, and communication tools. These providers are required to maintain appropriate data protection standards.

05 Cookies and Tracking

Our website may use cookies and basic analytics tools to improve performance and user experience. You may adjust browser settings to decline cookies.

06 Data Retention

We retain personal data only as long as necessary to fulfill business purposes or comply with legal obligations.

07 Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

08 Contact Information

If you have questions regarding this Privacy Policy, contact SortexBPO using the details below.

Need to contact us about privacy?

For privacy questions, access requests, corrections, or deletion requests, contact our team directly.

CRM-powered outsourcing with responsible data handling.

Build scalable support, sales, and back-office teams with workflows designed for visibility, accountability, and secure operations.