About SortexBPO

CRM Integration

All outsourced teams operate directly inside SortexCRM for full visibility and performance tracking.

Performance Monitoring

We track KPIs, call metrics, ticket resolution times, and campaign performance in real time.

Scalable Teams

Rapid deployment of trained agents aligned with your workflows and business goals.

Who We Are

SortexBPO is a CRM-driven outsourcing company built to combine operational excellence with technology. We provide structured, accountable, and scalable teams integrated directly into SortexCRM.

  • CRM-powered customer support operations
  • Outbound sales and lead generation teams
  • Back-office processing and workflow automation
SortexBPO CRM-powered outsourcing team

Leadership & Operations Team

Experienced operators, CRM specialists, and campaign managers focused on measurable performance.

Olive Yew
Founder & Director
Aida Joe
Operations Manager
Teri Dac
CRM & Campaign Lead
SortexBPO technology driven outsourcing operations

Technology-driven outsourcing with measurable accountability.

Testimonials

SortexBPO helped us structure our support operations inside SortexCRM. Our ticket resolution time improved significantly and reporting became fully transparent.
Operations Director
E-commerce Brand
We scaled our outbound team fast without losing performance control. Every KPI is now tracked inside one centralized CRM system.
Founder
SaaS Startup
Traditional outsourcing gave us limited visibility. SortexBPO gave us full workflow tracking, agent accountability, and measurable growth.
Sales Manager
Financial Services