All outsourced teams operate directly inside SortexCRM for full visibility and performance tracking.
We track KPIs, call metrics, ticket resolution times, and campaign performance in real time.
Rapid deployment of trained agents aligned with your workflows and business goals.
SortexBPO is a CRM-driven outsourcing company built to combine operational excellence with technology. We provide structured, accountable, and scalable teams integrated directly into SortexCRM.
SortexBPO helped us structure our support operations inside SortexCRM. Our ticket resolution time improved significantly and reporting became fully transparent.
We scaled our outbound team fast without losing performance control. Every KPI is now tracked inside one centralized CRM system.
Traditional outsourcing gave us limited visibility. SortexBPO gave us full workflow tracking, agent accountability, and measurable growth.