About Us

SortexBPO is a CRM-driven outsourcing company built to combine operational excellence with technology. We integrate directly with SortexCRM to give businesses full visibility, accountability, and scalable support.

Our Mission

Deliver performance-based outsourced teams powered by technology and measurable KPIs.

Our Vision

Redefine traditional BPO by integrating CRM intelligence into every customer interaction.

We Provide Best Services

CRM-integrated outsourced teams built for performance, transparency, and scalable growth.

Customer Support Operations

Dedicated agents trained inside SortexCRM to manage inbound calls, tickets, live chat, and workflows efficiently.

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Outbound Sales & Lead Generation

Performance-driven teams focused on appointment setting, follow-ups, pipeline nurturing, and revenue growth.

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Back Office Processing

Reliable support for data entry, CRM updates, order management, and administrative workflows.

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CRM Setup & Automation

Full deployment and optimization of SortexCRM to streamline your operations and scale faster.

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Our Amazing Statistics

Measurable outcomes delivered through structured CRM-powered operations.

Active Agents

Client Retention %

Daily Interactions

Campaigns Managed

Testimonials

SortexBPO helped us structure our support operations inside SortexCRM. Our ticket resolution time improved significantly and reporting became fully transparent.
Operations Director
E-commerce Brand
We scaled our outbound team fast without losing performance control. Every KPI is now tracked inside one centralized CRM system.
Founder
SaaS Startup
Traditional outsourcing gave us limited visibility. SortexBPO gave us full workflow tracking, agent accountability, and measurable growth.
Sales Manager
Financial Services

Ready to Scale Your Operations?

Let’s build a CRM-powered outsourced team tailored to your business.